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Associate Director for Institutional Research

San Francisco Applicants: Pursuant to the San Francisco Fair Chance ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Posting Details

Position Information

Job Title Associate Director for Institutional Research
Union Level
Department Planning and Institutional Research
Campus Stockton
Posting Number 201301240P
Full or Part Time Full Time
Number of Months 12
Work Schedule

Work performed during standard business hours. Overtime is expected based on business needs. Occasional travel.

Position End Date
Open Date 01/03/2018
Close Date
Open Until Filled Yes
Special Instructions to Applicants

Position Summary Information

Primary Purpose

Reporting to the Associate Provost for Institutional Research and Decision Support, the Associate Director of Institutional Research will oversee the institutional research office and staff to ensure the accurate, timely, and efficient delivery of research and reporting along with enhancing and maintaining an analytic framework at Pacific.

Essential Functions

1. Provides materials to support institutional decision-making.

2. Oversee Black Board Analytics and IRIS data mart including data integrity, reporting tools, training and development, consultations with users outside of IR, data security, user roles, and permissions.

3. Oversee the dissemination of reporting and research through multiple venues including the IR website, creation of research reports, and through presentations.

4. Direct oversight for the development and maintenance of dashboards and key performance indicators.

5. Direct oversight for managing official information concerning the institution and leads the coordination of internal and external informational requests.

6. Supervises IR staff.

7. Directly responsible for processes to ensure data integrity in University information systems and databases, validity of reports, and oversight of common University definitions.

8. Manages the office in the Assistant Provost’s absence, or as requested.

9. Performs other related duties as assigned or requested.

Minimum Qualifications

• Masters degree.
• Five (5) years experience in Institutional Research with some supervisory experience.

Preferred Qualifications

• Experience in administration of large computer systems and reporting tools.

Skills/Knowledge and Expertise:
• Ability to work on and coordinate multiple projects at the same time.
• Experience querying analytical databases to support research such as Black Board Analytics.
• Excellent writing and communication skills, time management skills, and meticulous attention to detail.
• Experience overseeing systems of reporting and accountability such as KPIs.
• Ability to gather, interpret, and analyze data concerning a variety of issues and trends.
• Experience with maintaining web sites using software products that do not require significant programming experience.
• Knowledge of relational databases and the use of computer applications to manipulate and analyze data.
• Knowledge of state and federal agencies and regulations pertaining to data collection in higher education.
• Knowledge of SPSS, SQL, and other reporting software.
• Solid working knowledge of system development and staff management principles and practices.
• Experience with Microsoft Office, specifically Excel and usage of spreadsheets.
• Ability to work independently as well as collaboratively.
• Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
• Knowledge of general principles of statistics, management, and administrative methods.
• Knowledge of report writing techniques.

Physical Requirements

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is primarily performed in a standard office environment with the use of a computer and phone. Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. May require occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting/carrying up to 25 pounds. Attendance may be required at national conferences.

Work Environment/Work Week/Travel:
Work is performed primarily in a standard office environment which may be fast-paced, high pressure and challenging. Work performed during standard business hours. Overtime is expected based on business needs. Occasional travel.

Hiring Range Commensurate with experience, exempt
Background Check Statement

Applicants who are selected as final possible candidates must be able to pass a criminal background check

AA/EEO Policy Statement

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn about this employment opportunity?
    • University of the Pacific Website
    • Craigslist
    • LinkedIn
    • Association of American Colleges and Universities (AAC&U)
    • Chronicle of HIgher Education
    • Diverse Issues in Higher Education
    • Higher Education Recruitment Consortium (HERC)
    • Higher Education Recruitment Consortium - Northern California (NorCal HERC)
    • Modesto Bee
    • Pacific Employee
    • Personal Referral
    • Professional or Association Listserv
    • Publication or website from a professional organization
    • Sacramento Bee
    • San Francisco Chronicle
    • Stockton Record
    • Agency Referral
    • Other Online Job Board

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents
  1. Other Document